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Support
We collected here the most basic requests that you may have working with our equipment. Choose the one that suits you and we’ll do our best to help.
Register your Sensor
Register your sensor to ensure your warranty information is up to date.
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Submit a ticket
If you need help or have any additional questions, submit a ticket for our support group.
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Update Software
Download and update your software in 5 minutes
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FAQ & How to
See our frequently asked questions and guides for using or troubleshooting our products.
Getting Started
14
System Requirements
Instructional Videos
Connecting to a Wireless Sensor
Extended Service Agreement
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FAQs
14
Do you provide an SDK for custom development?
What type of sensors do you use?
How accurate are you sensors?
How often do your sensors need to be calibrated?
Recommendations for Accessories
Is the delivery cost included?
What is your mode of operation?
Do you provide a guarantee for all products?
Can I return an item or exchange it for another?
How can I return (exchange) an item?
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User Manuals
3
MeasureX User Manual
Sleep System User Manual
MeasureX - Quick Start Guide - PowerPoint
Troubleshooting
3
No Connection/No Data
Installing MeasureX in an Elevated Security Setting
Too Much Red/Not Enough Color
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Register Serial Number
Personal Information
Name is required
Email is required
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Mobile is required
Company is required
Company Information
Company is required
City is required
Country is required
Device Information
Serial Number is required
Date of Purchase is required
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